PRIVACY NOTICE: ADGScribe
1. Introduction
ADGTECH SOLUTIONS INC. ("ADGTECH"), the creator and operator of ADGScribe – an AI-powered online medical transcription platform – is fully committed to protecting the personal information collected or provided through this website and application. ADGScribe is designed for healthcare professionals, and we implement robust security and privacy practices to ensure that your data remains confidential, secure, and compliant.
This policy outlines how we collect, use, disclose, store, and manage your personal and clinical information. It applies to all users and stakeholders accessing ADGScribe's services. Please review this policy regularly as it may be updated in accordance with regulatory or product changes.
Note: External links on this website may lead to third-party services with different privacy practices. Please review their privacy policies separately.
2. Purpose
This policy ensures ADGScribe’s compliance with applicable privacy laws such as FOIPPA, HIPMA, ATIPP, and any governing healthcare data protection regulations, both as a data processor and controller.
3. Applicability
This policy applies to all users, clients, and personnel accessing or managing ADGScribe and its related services worldwide.
4. Collection and Use of Information
4.1 What We Collect
We may collect:
- Personal and professional information (e.g., name, title, email)
- Clinical audio recordings, transcribed data, SOAP notes
- System access logs, user preferences, feedback
- IP address, browser, device data for optimization and analytics
4.2 Why We Use Your Information
- To transcribe voice-recorded medical sessions into structured text
- To generate and deliver SOAP notes and prescriptions
- To improve system usability and personalize your experience
- To notify you about updates, issues, or enhancements
- To comply with legal and healthcare regulatory standards
5. Fairness and Purpose
ADGScribe collects data for clear and legitimate clinical or administrative use cases, specified at the time of data capture or upon a change in purpose.
6. Accuracy of Information
You can request corrections or updates to your information by contacting us at [email protected]. It is your responsibility to ensure that your information remains current.
7. Distribution of Information
7.1 Disclosure
We do not sell or misuse personal/clinical data. ADGScribe only shares information:
With your consent
- With service providers under strict confidentiality agreements
- When legally obligated (e.g., by public health authorities)
- During mergers, acquisitions, or transitions
7.2 Cross-Border Transfers
Data stored in Canadian cloud servers may be securely accessed by our global technical team under strict compliance. Transfers, if needed, are governed by contracts and encryption safeguards.
8. Consent and Control
8.1 Consent
By using ADGScribe, you consent to the collection and processing of your information for transcription, reporting, and platform functionality.
8.2 Control
Users may request:
- Access to or deletion of personal/clinical data
- Correction of errors
- Restriction or objection to specific data uses
Requests must be emailed to: [email protected]
9. Data Storage
All data is hosted on secure, FOIPPA/HIPMA-compliant Canadian cloud infrastructure. Redundancy and failover systems are in place.
10. Commitment to Data Security
We follow industry best practices:
- AES-256 encryption for data at rest
- TLS 1.2+ for data in transit
- Role-based access controls
- Audit logs for traceability
10.1 Use of Cookies
Cookies may be used for session security and analytics. Users can disable cookies via browser settings, although this may impact platform functionality.
11. Retention and Disposal
Clinical data and user records are retained only as long as required for operational, legal, or healthcare compliance needs. Secure deletion protocols are enforced for expired records.
12. Supplier Obligations
ADGScribe’s infrastructure vendors are obligated to:
- Maintain physical and digital security
- Ensure lawful processing of stored data
- Support secure data deletion and recovery mechanisms
13. Consent Withdrawal
You may revoke your consent anytime by contacting
[email protected] Without consent, ADGScribe may not be able to provide transcription and documentation services.
14. Privacy Contact Information
For questions, requests, or concerns: Email:
[email protected]
15. Updates to this Policy
This Privacy Policy will be reviewed and updated as required. Please revisit this page to stay informed about how we protect your data.
